Privacy Policy

Last updated: 29 July 2026

This Privacy Policy explains how Travopic ("Travopic", "we", "us", or "our") collects, uses, shares, and protects your information when you use the Travopic mobile application (the "App"). Travopic is a group trip-planning app that lets you and your friends split expenses, chat, and collect your trip photos and memories in one place.

By creating an account or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information we collect

Information you provide

• Account information: your email address, which you use to sign in via a one-time code. When you set up your profile, we also collect your display name and, optionally, a profile photo.
• Trip content: information you and your trip members add, including trip names, destinations, dates, an optional cover photo, chat messages and reactions, expenses (amounts, categories, who paid, optional notes and receipt images), photos and videos ("memories"), itinerary items, to-do items, travel documents you upload, and emergency contacts you add (names and phone numbers).
• Feedback: if you send feedback through the App, we collect your message along with your device platform and app version to help us respond and improve.

Information collected automatically

• Push notification token: if you enable notifications, we store a device token so we can send you trip-related notifications.
• Basic technical data: limited technical information (such as app version and platform) needed to operate the service and diagnose issues.

Device permissions we may request

The App asks for the following permissions only when needed for a specific feature. You can decline any of them, and you can change your choice later in your device settings.

• Photos & camera: to let you add photos and videos to a trip and to save downloaded photos to your device.
• Contacts: only used to let you invite friends from your contacts to a trip. We do not upload your full address book to our servers; contact details are used on your device to send the invitations you choose.
• Location: when you add a photo to a trip, the App may read location data already embedded in that photo (its EXIF metadata) to label the memory with the place it was taken (for example, "Almaty, Kazakhstan"). Travopic does not track your live location and does not use location in the background.
• Notifications: to deliver trip updates.

2. How we use your information

• To provide the App's core features — creating and joining trips, splitting expenses, chatting, and storing your photos and memories.
• To sync your trips across the members of a trip and across your devices.
• To send you notifications you have opted into.
• To respond to your support requests and feedback.
• To maintain the security, integrity, and reliability of the service.
• To comply with legal obligations.

3. How your information is shared

• With your trip members: content you add to a trip (messages, expenses, photos, itinerary, documents, contacts, and your display name and profile photo) is visible to the other members of that trip. This is the core purpose of the App.
• With service providers: we use trusted third parties to run the service. Your data is stored and processed by Supabase (database, file storage, and authentication) and push notifications are delivered via Expo. These providers process data on our behalf under their own security and privacy terms.
• App distribution: the App is distributed through the Apple App Store and Google Play, which may collect their own data under their respective privacy policies.
• Legal reasons: we may disclose information if required by law or to protect the rights, safety, or property of our users or others.

We do not sell your personal information, and we do not use it for third-party advertising.

4. Data storage and international transfers

Your information is stored on cloud infrastructure operated by our service providers and may be processed in countries other than the one you live in. Where required, we rely on appropriate safeguards for such transfers. Travopic is available to users in multiple countries, including within the European Economic Area, the United Kingdom, and India.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the service. When you delete content, or when you or a trip member deletes a trip, the associated data is removed from our active systems. Some information may remain in backups for a limited period before being overwritten, and we may retain limited information where required for legal or security purposes.

6. Your rights and choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. These include rights under the EU/UK General Data Protection Regulation (GDPR) and India's Digital Personal Data Protection Act (DPDP Act).

• You can edit your profile and trip content directly in the App.
• You can leave a trip at any time, and trip members can delete trips and their own content.
• To request access to, or deletion of, your account and associated personal data, email us at support@travopic.com and we will act on your request within a reasonable time.

7. Children's privacy

Travopic is not directed to children under the age of 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

8. Security

We use industry-standard measures to protect your information, including encryption in transit and access controls on our backend. No method of transmission or storage is completely secure, but we work to protect your data and to promptly address any issues.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of the App after changes take effect means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy or your data, contact us at support@travopic.com.